The NEW Art of Selling When You’re Contacting Your Network Marketing Leads

Salesman on phone who just wants money

How to Immediately Relieve the tension, apprehension, and rejection when calling your MLM Leads

Most salespeople drive me crazy when they call me on the phone. I usually never enjoy the conversation. As soon as I find out they’re trying to sell me something over phone, my mind immediately tries to figure out how to politely get rid of them.

Usually, I’ll tell them I’m right in the middle of something, and could they call me back later. Knowing ahead of time the negligence of follow-up with most salespeople, I can pretty much count on them never calling me back. See, they were only interested in their own instant gratification, and not interested (for real) in me.

Therein lies part of the problem in selling, and the fatal flaw most salespeople make.

To be successful in sales, today, one must actually be interested in the other person.

I’m not talking about how to pretend to be interested, as that comes across as fake. I mean, REALLY be interested in the other person, and their plight in life! If you don’t care about people, you won’t last long in MLM.

Just the proper mindset, alone, will increase your sales and sponsoring in network marketing.

When somebody calls YOU on the phone with, “Hi, my name is Bill, and I’m with XYZ company. We specialize in blah, blah, blah.”

How do you react? Are you sitting on the edge of your seat waiting for the salesperson to dump all over you how great their company, product, service, support, opportunity, etc., is? Not likely. The first words he uttered flagged him as a salesperson, and that’s exactly what you want to NOT happen.

You’ve purchased some phone-verified MLM leads, and now you’re ready to call them. So how do you begin the conversation without coming across as a salesperson?

First, you start off in a low-key tone. Even if you’re really excited, you must contain yourself with quiet and confident enthusiasm. You can start the conversation like this …

“Hi, my name is Wayne, maybe you can help me out for a moment?” (Does this sound like salesperson?)

Person on the other end: “Maybe. What is it that you need?”

You: “Well, apparently, you took a survey not too long ago, and you expressed an interest in creating a passive residual income so you could have more free time to do what you enjoy most in life.” (Be silent now, let them talk!)

Now you’ve opened up the conversation for the person you may be able to help, to talk about themselves. Remember, it’s all about THEM, not you.

You should be the one doing the most listening, and least talking. That’s quite different than most sales scenarios, isn’t it? Is this how you’ve been taught or led to believe?

Your goal is to get the conversation real, so you can have meaningful dialogue. Both you and the other person can be much more comfortable in your communications. They’re less likely to lie to you because you’re developing trust.

Your conversation can even become enjoyable! … something you’ll be glad you did.

To make this new art of selling even more crystal clear than, perhaps, how I’ve explained, here’s an article by the master, who is literally revolutionizing the art of selling …

Aikido and The Art of Selling

By Ari Galper, Founder of Unlock The Game

Imagine being in a crowded concert or bar. All of a sudden, a fight breaks out between two men who’ve had too much to drink.

You happen to be a few steps away, and the next thing you know, one of the men turns to you and looks as if he’s going to take a swing at you.

What’s your first instinct? Most of us will do one of two things. We’ll either try to step away, or we’ll raise our arms to deflect him and fight back, which can result in harm to you or to your attacker.

But if you were trained in Aikido, the Japanese martial art that focuses on diverting an attacker’s energy, you could quickly diffuse the situation by immobilizing him without harming him in any way.

In essence, you’re diffusing the energy that he’s using to try and attack you in a way that takes the conflict out of the situation.

Unlock The Game and the philosophy behind Aikido have many similarities.

Traditional cold calling and selling are designed to focus only on the close by presenting — or in too many cases, pushing — your solution onto prospects, sometimes even when they’re not interested.

But if you focus only on your goal of making the sale before having a discussion about the problems that you can help your prospects solve, something happens.

They start feeling that you’re attacking them. After all, you’re a stranger to them, and when you start talking about yourself and your solution rather than about them and their specific issues, you immediately trigger their suspicion and cause them to start pushing back.

This pushback is the resistance or energy that Unlock The Game teaches you to diffuse. Then both of you can quickly get on the same page and open a natural dialogue that will let you determine whether it makes sense for you to work together.

Let’s look at two real selling scenarios — cold calling and get-you-off-the-phone objections:

Scenario 1: Cold Calling

Suppose you’re at your desk and you receive a call from someone who says Hi, my name is Jack Johnson, I’m with XYZ Company, and we’re a full-solution provider of… Is your first reaction to welcome and be open to his call? Or do your mental defenses immediately kick in and you shut down against this stranger salesperson?

Probably the latter, especially if you sense that the caller is focused on his interests and not yours.

That’s why this old-school cold calling approach triggers the resistance and negative energy that prospects immediately throw your way.

The Unlock The Game way to make a successful cold call — “successful being defined as not triggering rejection — is by beginning your call with, Hi, my name is Jack, maybe you can help me out for a moment? That simple question is a very natural way of beginning a conversation with a stranger.

But you can’t just read this word for word, like a script. It won’t work. That would be like an Aikido instructor teaching a first-time student the physical movements before he or she has learned the philosophy necessary to carry them out.

The same applies here. First you need to integrate a new Mindset that changes the goal of your call from making the sale, or getting an appointment, to engaging the person in a natural two-way dialogue.

To do this, your voice has to be low-key. You have to avoid communicating any hint of typical salesperson enthusiasm, or any sense that you’re trying to direct the conversation to an end goal. Once you integrate the Mindset, all this kicks in naturally.

So, if you want to succeed in prospecting and cold calling, become aware of how you might be triggering the resistance or energy that instinctively causes prospects to push back against you.

Scenario 2: Get-you-off-the-phone objections

Here’s another example. Forget the idea of overcoming objections. Doing that only triggers more resistance from prospects that’s very difficult to diffuse.

Think about it for a moment. When prospects give a reason why they don’t want to proceed –when they put up resistance — you’ve been trained to overcome their objections rather than to diffuse their resistance by acknowledging that what they’re telling you is their truth.

By applying the Unlock The Game Mindset and skills, you diffuse that resistance and remove the conflict from the situation, just as in Aikido.

Here’s the Unlock The Game process for dealing with objections:

1. Diffuse the objection with That’s not a problem… (Pause)

2. Acknowledge the truth of their objection (see the sample language below).

3. Reopen the conversation with Would you be open to…

For example, suppose a prospect says, We already have a vendor. The path of diffusing and reengaging would go like this:

1. That’s not a problem…(Pause)

2. I wasn’t calling to replace the vendor you’re currently using. Here, you’re addressing their suspicion that your only focus is on making the sale and on ripping out their relationship with their current vendor. You’re simply asking whether they would be open to different ideas that might help them solve a problem. This diffuses the tension.

3. Would you be open to some different ideas that you might not be using now? After the tension is dissolved, this lets you reopen the conversation in a natural way because they clearly understand that your goal is to help them. Then, if things are a match between you, you can decide where to go from there.

Keep in mind that this process will work only if you fully integrate the Mindset so it feels as natural to you as breathing.

In short, if you’re using any form of traditional selling, you could be triggering a resistance every time you communicate with your prospect.

But if you learn this new Mindset, along with words and phrases that remove any conflict or tension from the relationship, you’ll have taken your first steps toward your black belt in unlocking the cold calling game!

Source

The NEW Art of Selling When You're Contacting Your Network Marketing Leads by
The following two tabs change content below.

Wayne Gerald

MLM Productivity Expert at Purium
Wayne Gerald is a MLM Productivity Expert, Copy Writer, Web Designer, and Network Marketer. He opened Japan Neways, and built an organization of 100,000 distributors resulting in 8M in sales each month. After that, he was #1 Top New Volume Producer in Life Force International. Today, he's building his last empire with Purium whole-food superfoods. His mission is to help the "little guy" (M/F) build a great lifestyle, where family health and wealth can be passed from generation to generation.

I appreciate your comments. So, comment away! ...